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Privacy Policy I Love Puur!

Privacy policy I Love Puur



About our privacy policy

I Love Puur cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by I Love Puur. The effective date for the validity of these conditions is 19/04/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy issues, you will find the contact details at the end of our privacy policy.

Personal data that we process

I Love Puur processes your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:

- First and last name

- Address data

- Telephone number

- E-mail address

- IP address

- Information about your activities on our website

- Data about your surfing behavior across different websites (for example because this company is part of an advertising network)

- List of customer contact details via an app

- Internet browser and device type

- Bank account number

Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent information about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via [email protected] and we will remove this information.

For what purpose and on what basis do we process personal data

I Love Puur processes your personal data for the following purposes:

- Handling your payment

- Sending our newsletter and / or advertising brochure

- Being able to call or e-mail you if this is necessary to be able to perform our services

- Inform you about changes to our services and products

- Offer you the option to create an account

- To deliver goods and services to you

- I Love Puur analyzes your behavior on the website in order to improve the website and to adjust the range of products and services to your preferences.

- I Love Puur follows your surfing behavior on various websites with which we tailor our products and services to your needs.

- I Love Puur also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data can be viewed.

I Love Puur does not sell your information to third parties and will only provide it if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. With companies that process your data in our order, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. I Love Puur remains responsible for these processes. The information exchanged here is only meant for the correct functioning of our site and the processing of orders placed. In addition, the data is not used or used for anything else.
This includes:

Webstore software


Our web store has been developed with software from Lightspeed. Personal data that you make available to us for the purposes of our services is shared with this party. Lightspeed has access to your data to offer us (technical) support, they will never use your data for any other purpose. Lightspeed is obliged on the basis of the agreement that we have concluded with them to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected and / or stored. Lightspeed reserves the right to share collected data within its own group to further improve services.

Web hosting


We purchase web hosting and email services from My Domain. My Domain processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. My Domain has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. My Domain is required by the agreement to confidentiality.

Email and mailing lists


We send our e-mail newsletters with MailChimp. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that has been automatically sent via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and, within that context, to share information with third parties.

My web host

We use the services of My domain for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. My domain has no access to our mailbox and we handle all our e-mail traffic confidentially.

Payment processor


We use the Mollie platform to handle (part of) the payments in our web store. Mollie processes your name, address and place of residence information and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data any longer than is permitted by law.



We use Justuno to collect emails for newsletter subscriptions.


We use Shappz to send a reminder of products that you have left in the shopping cart.

Tawk to

provider of the chat function in our shop



We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur then you are required to provide your name, place of residence and e-mail address. WebwinkelKeur shares this information with us, so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases WebwinkelKeur can contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the services, for which we have given WebwinkelKeur permission. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of the services for which WebwinkelKeur engages third parties.

Shipping and logistics


If you place an order with us, it is our job to have your package delivered to you. We use the services of ikommeurs for the fulfillment of your order and of PostNL for the execution of the deliveries. It is therefore necessary that we share your name, address and city details with ikommeurs and PostNL. iKommeurs and PostNL use this information only for the purpose of performing the agreement. In the event that PostNL engages subcontractors, PostNL also makes your data available to these parties.

Cookies, or similar techniques, that we use

I Love Puur uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. I Love Puur uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and have requested your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser. See for an explanation: https://veiliginternetten.nl/themes/s situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
This website also cookies placed by third parties. These are for example advertisers and / or social media companies

Which cookies do we use?
Below you can read more about the cookies used by and through our website and apps and for which purposes we use these cookies.

Functional cookies:
Functional cookies ensure that our websites and apps can function correctly. Consider, for example, the 'login' and 'online shopping' functions.

With Analytics cookies we collect statistics from the users of our websites and apps. By measuring website usage, we can continue to improve our websites and apps for the benefit of our users.

We use Google Analytics in two ways.

First, we use Google Analytics to generate statistics about visits to our website and apps. This is done with a dedicated web analysis system. In this context, we have entered into a processor agreement with Google, which stipulates, among other things, that Google is not permitted to share the data obtained. If you give your consent, we also use a variant of Google Analytics, whereby the data obtained via Google Analytics is shared with other Google services.
Among other things, the following data is stored in the web analysis system via cookies:
• The IP address (where, when using Google Analytics before we have obtained your permission, the last octet is masked);
• Technical characteristics such as the browser you use (such as Chrome, Internet Explorer or Firefox) and the resolution of your computer screen;
• From which page you came to the website;
• When and for how long you visit or use the website and / or apps;
• Whether you use the functionalities of the website or apps.
• Which pages you visit on consciousnesspuur.nl and which screens of the apps you view;
• Your searches, including the results thereof and the steps you have taken within an ordering process;
• Your transactions (only after permission);
• Your use of I Love Puur services over different devices (only after permission);
• Unique identifiers, such as the unique visitor ID assigned to your device when you visit our websites, hashed transaction ID and hashed member ID.

What do we use these cookies for?
• To track the number of visitors on our web pages and in our apps;
• For measuring the length of time each visitor spends on our web pages and in our apps;
• To determine the order in which a visitor visits the various pages of our websites and apps kt;
• To assess which parts of our sites and apps need modification;
• To use the collected data for other Google services (only with permission);
• To optimize our websites and apps in general.

In addition, we allow social media and advertising networks from Google, Adcrowd, Instagram, Facebook and Twitter to place a cookie, web beacon or similar technology through our website to recognize your device when send them an online advertisement. In this way, these networks can collect information on which advertisements you have clicked on. These parties can also use this information for their own purposes and it enables the advertising networks to deliver targeted advertising that they think may interest you. I Love Puur has no further access or access to these cookies.

Purpose of data processing

General purpose of processing

We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - contrary to your request - we will ask you for explicit permission. Your information is not shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigation

In appropriate cases, I Love Puur can be held on the basis of a legal obligation to share your data in connection with fiscal or criminal investigations by the government. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights.

In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of processed requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.

You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we (have) process and that relate to your person or that can be traced to that. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors that have this data in our e-mail address, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we (have) process and that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.

Right to limit processing

You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.

Right to transferability

You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of I Love Puur. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is justified, we will provide you with copies and / or copies of data that we process or have processed, and then permanently cease processing.

You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact information

I Love Puur

E: [email protected]

Contact person for privacy matters